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To make knowledge work fully productive requires many things [Frederick Winslow] Taylor did not concern himself with. It requires objectives and goals. It requires priorities and measurements. It requires systematic abandonment of the tasks that no longer produce and of the services that are no longer needed. It also requires organization, largely along the lines of the ‘matrix organization’ which Taylor reached for in his ‘functional foremanship.’ But making knowledge work productive also requires ‘task study’ and ‘task management.’ It requires the analysis of the work itself. It requires understanding of the steps needed, their sequence and their integration into an organized process. It requires systematic provision of the information needed and of the tool needed. All of these are concepts of ‘scientific management.’ It does not require ‘creativity.’ It requires the hard, systematic, analytical and synthesizing work which Taylor developed to deal with shoveling sand, lifting pig iron, running paper machines, or laying brick.

Source: Toward the Next Economics and Other Essays – 1981 Peter Drucker

6 comments
Anna G
Anna G

A manager’s job involves planning for the future by anticipating changes in the external environment, allocating resources, motivating them. Good management is essential for an organization to achieve its objectives. To explore business challenges and international management practices require correct and effective objectives to set.

jhonson p
jhonson p

 In the past, the employees were expected to be efficient in producing the desired results and their efficiency was measured basically in terms of output delivered relative to inputs used. Now, the focus has shifted to objectives. Effective management starts evaluating on the basis of objectives meet. A proper and well planned objective along with knowledge is responsible for today’s management.

lindagreene1234
lindagreene1234

I agree completely, without a definite goal one’s knowledge has no meaning. And what here mentioned as “Scientific Management”, which emphasizes the scientific study of work methods to improve the efficiency of the workers.  Taylor tried to determine the best way to perform each and every job. His principle was to establish a harmonious relationship between the management and the workers so that the task is performed in the desired way.

Natasha
Natasha

Another nice sharing. Objectives and goals are the basic strength of every section or department in an organization.

Thompson
Thompson

Concepts like this can have you motivated beyond belief

Jackie
Jackie

lifting pig irons? I'm not sure I follow that...